Skip to content โ A one-time $0.99 registration fee via Stripe is required to securely verify and store your card for future use.
** After you complete the stripe link, ALL customers must complete the new Buyer Registration form that is linked immediately after completing the Stripe form.
Absolutely! Items from all over the store can be pulled and shipped together in one box. The more booths, the merrier!
If youโd like to build your box for longer than a week, itโs not a problem! Just send us a message and weโll hold your box for shipping another week. You let us know when youโre ready!
Please click Register Now (The button above) and complete the secure checkout first. Once your registration is complete, youโll automatically be redirected to our Buyer Registration Form.ย
Completing the Buyer Registration Form is required to finalize your registration.ย
Weโll send all invoices from our POS system, Quail, to your email address. Youโll receive the invoice for items first. Once thatโs paid weโll send the shipping fee in 15+ business days unless youโve subscribed to one our shipping clubs.ย
If your items have already been paid for, we are unable to issue a refund. Each vendor gets paid for the items they sell. Be sure to keep the shipping fee in mind when your make your claims. If you choose not to have your items shipped, you will not be refunded for the items you already purchased. If you are concerned that the shipping rate is too high for the item, consider shopping longer to add more items to your box! We can cancel the shipping fee and allow you to fill your box with more items. *An estimated shipping fee is included in your invoice every Friday/Saturday. Please look at the estimation before paying for your order.
Oh no! If something in your order arrived broken or damaged, please take detailed photos of the box, packing materials, the damaged item, and any tags and email us right away atย southernhomeoutlet.team@gmail.
To determine the shipping fee, we must pack up the orders. It takes us a lot of time to carefully wrap each item. We wait until the items are paid for to ensure the items are truly ready to be boxed up.
If you made the claim on Friday, our team will more than likely add those items to next weekโs invoice. If the claim was made before then, go back and look at where you made the claim. If we havenโt responded โgot it,โ we may have missed your comment. Send us a message with a screenshot of the item and weโll get the item pulled for you if itโs still available. This item will be added to the next invoice unless you need it sooner.
Invoices for merchandise and shipping fees should be paid within 24 hours of receipt. If invoices for items are not paid in a timely manner, they will be canceled. We charge a $20 restocking fee if you decide to make future purchases after that time. After two weeks of not receiving the payment for shipping fees, the storage fee is $1/ day. After 30 days, items become property of Southern Home Outlet.
We invoice weekly1. Locals-pay at pick up over the weekend. If you canโt make it, we will invoice you Tuesday. Shipping customers-we invoiceย every Friday & Saturday for claimed items.
All invoices must be paid within 24 hours. There is a $20 restocking fee for unpaid orders.ย
